Privacy Policy

Introduction

This Privacy Policy explains how Camaara Technologies (“we”, “us”, or “Camaara”) collects and uses personal information when you visit the MAGAN website or use MAGAN.

It is written for everyday reading. Separate contracts with insurance companies may add more detail about how we process data on their behalf.

Information we may collect

Account details such as name, email address, and sign-in information.

Profile and organization details needed to run the product (for example your role at an insurer).

Business information you or your organization enter into MAGAN, which may include customer, member, claim, and payment-related records.

Files you upload (such as documents supporting a claim or application).

Technical information such as IP address, browser type, and basic usage logs that help us secure and improve the service.

How we use information

To provide and improve MAGAN, including sign-in, permissions, and support.

To keep the platform secure (for example detecting abuse or unauthorized access).

To communicate about the service, security notices, or important account changes.

To meet legal obligations and enforce our Terms.

Who we share information with

We use trusted service providers to host and run MAGAN (for example cloud hosting, databases, authentication, and file storage). They may process information only as needed to provide those services to us.

If you belong to an insurer or other customer organization, that organization and its authorized users may access the business data for their account.

We may share information when required by law, or to protect rights, safety, and security.

We do not sell your personal information.

How long we keep information

We keep information for as long as needed to provide the service, meet our agreements with customer organizations, and comply with legal or accounting requirements. When a customer relationship ends, we follow the agreed process for export and deletion of that organization’s data, subject to legal holds and backup retention periods.

Security

We use technical and organizational measures designed to protect information, including access controls and encrypted connections. No online service can be perfectly secure, so please also protect your own passwords and devices.

Your choices and requests

Depending on your situation and applicable law, you may ask to access, correct, or delete certain personal information, or ask questions about how we use it.

If your data is held for an insurer that uses MAGAN, please start with that organization—they often control the business records. You can also contact us using the details below.

Children

MAGAN is not directed at children. We do not knowingly collect personal information from children for marketing purposes.

Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” shows when the current version started.

Contact

For privacy questions or requests, contact Camaara Technologies through the contact details on the MAGAN website or provided to your organization.